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We’ve got some exciting news to share – we’ve won a Feefo Platinum Trusted Service Award for our
customer service in 2022!
The Feefo Platinum Trusted Service Award is the ultimate accolade for customer service, recognising
brands that continue to deliver exceptional customer service, year after year.
To win this award, we had to collect at least 50 reviews between 1 January 2021 and 31 December
2022 and achieve a Feefo service rating of at least 4.5 for three consecutive years – which we’ve
done!
But we couldn’t have done it without you, our customers, so we’d like to take this opportunity to
thank each and every one of you for sharing your ratings and reviews with Feefo.
This award is another vote of confidence in our brand from our customers. It means a lot to us
because it’s based on your honest, valuable feedback and, ultimately, keeping you happy is why we
come to work each day.
We’re committed to continuing to deliver the highest quality of service and will continue to listen,
understand and respond to all our customers.
Thank you again to everyone who took the time to leave us a review. Here’s to more great customer
service in 2023!
Date Posted
March 6, 2023
Article Category
Author
Lucy West
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