Reviews
John German has won the Feefo Platinum Trusted Service Award 2020, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award.
A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.
Feefo give Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year, and have achieved a service rating of at least 4.5.
Phil Sandbach, Owner Director of John German commented: “We’re very excited to receive this award from Feefo because it’s based on the feedback of our customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience. Everyone at John German is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”
Congratulating John German on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers. This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.
Feefo is all about powering up customer experience, which is why we have introduced our new Platinum category. Clients told us they want recognition for achieving our demanding Gold award standard over a longer period. Our new Platinum award is earned by companies that achieve a Gold rating in three consecutive years. It’s a tough challenge and very-well deserved by those that earn it.”
Date Posted
February 7, 2020
Article Category
Author
Katy Storer
Share this article:
Keep up to date with the latest advice sent to straight to your inbox
Simply enter your callback request below and a member of the John German team will be in touch shortly to help.
Once you’ve subscribed, the guide will be emailed straight over to you!
Once you’ve subscribed, the guide will be emailed straight over to you!
To receive the latest advice on moving, selling or letting.
You can unsubscribe at any time at the foot of every email.
Simply enter your details below and a member of the John German team will be in touch to arrange your virtual valuation.
Please enter your details below and attach your CV along with a covering letter for our future reference. If a job role becomes available that we think would be great for you, we’ll be in touch.
Simply enter your details below and a member of our team will be in touch shortly to help.
Simply enter your details below and a member of our team will be in touch shortly to arrange this with you.
Please select the type of private valuation you would like and enter your details below. A member of our team will be in touch shortly to help.
Simply enter your details below and a member of our team will be in touch shortly to arrange this with you.
Please fill out some personal details and choose a service to enquire about and we will get back to you with an appropriate response.
Simply enter your details below and a member of the John German team will be in touch shortly to arrange this with you.
Simply enter your details below and a member of our team will be in touch shortly to arrange this with you.
Simply enter your details below and we will start the ball rolling by putting you in touch with Apr Money Limited. A member of our team will be in touch shortly to arrange this with you.
Use our yield calculator to estimate the gross annual rental return on a property.
Use our Stamp Duty Tax calculator to see how much you will have to pay on the purchase of your property.
Our easy-to-use mortgage calculator will give an estimated monthly mortgage cost for your borrowing range.
Simply enter your viewing request below and a member of the John German team will be in touch shortly to help.
Please select the type of survey you would like and enter your details below. A member of our team will be in touch shortly to help.
Choose an enquiry type and fill out some personal details and we will get back to you with an appropriate response.
Please enter your details below and attach your CV along with a covering letter. A member of the team will be in touch shortly.
Simply enter your details below and a member of the John German team will be in touch to arrange your free valuation.
Simply enter your details below. A member of our team will be in touch shortly to find out more about your property search.